SHIPPING POLICY

Delivery area

The PRODUCTS offered can only be delivered from Turkey. It is not possible to place an order for any delivery address located outside this REGION. PRODUCTS are sent to the delivery addresses specified by the CUSTOMER during the order process.

Shipping time

It will be delivered to you within 7-10 business days.  
Preparing the order, then issuing an invoice, the availability of the products in stock beforehand is indicated on our WEBSITE. It is understood that these periods are excluding weekends or public holidays. Provided that the electronic address appearing on the registration form is correct, an electronic message will be automatically sent to the CUSTOMER when the PRODUCTS are shipped.

Delivery times and costs
During the order process, the SELLER informs the CUSTOMER of the possible delivery times and formulas for the PRODUCTS purchased. The shipping cost is calculated according to the delivery method. If we do not offer free shipping, the amount of these costs shall be paid by the CUSTOMER in addition to the price of the PRODUCTS purchased. Details of delivery times and costs are detailed on the WEBSITE.

DELIVERY TERMS
The package will be delivered to the CUSTOMER against signature and upon presentation of an identity document. In case of absence, a delivery notice will be left for the CUSTOMER to ensure that he picks up his package at his post office.

DELIVERY ISSUES
The CUSTOMER is informed about the delivery date set at the end of the online ordering procedure, when he/she chooses the carrier before confirming the order. It is indicated that deliveries will be made within a maximum of thirty (30) days. If this fails, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable time and may terminate the contract in case of non-delivery within this period. The SELLER shall, without undue delay upon receipt of the termination letter, reimburse the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs, using the same payment method used by the CUSTOMER for the purchase. The SELLER is responsible until the delivery of the PRODUCT to the CUSTOMER. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier about any damage or partial loss indicated at the time of delivery.

TERMS OF USE
INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA;..., we attach great importance to the processing and storage of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and your rights arising from the Law.

1. METHODS FOR COLLECTING PERSONAL DATA
As ...., as the data controller, within the framework of our legal obligations arising from the legislation; We collect your personal data verbally, in writing or electronically through verbal, website, social media channels, mobile applications and similar means for purposes such as benefiting from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing (Company Name) commercial and business strategies.

2. PROCESSING OF PERSONAL DATA AND PURPOSES OF PROCESSING
.....  as the data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or through all kinds of channels including but not limited to; Your personal and/or special categories of personal data that we obtain within the scope of your consent may be obtained, recorded, stored, stored, modified, updated, periodically checked, rearranged, classified, retained for the period required for the purpose for which they are processed or stipulated in the relevant law, and in case of legal or service-related actual requirements, shared with the private-legal entities that the Company Name works with or with the public institutions and organizations that are legally obliged and/or with the relevant third party real person/legal entities residing in Turkey or abroad. real persons/legal entities residing in Turkey or abroad, and may be transferred abroad in case of legal or service-related actual requirements.

We hereby inform you that we may process your personal data in order for ..... customers to benefit from the services of our brands, to inform you about our campaigns with your approval, to record your suggestions and complaints, to create better service standards for you, to determine and implement ...... commercial and business strategies, and in any case in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation.

3. TRANSFER OF PERSONAL DATA
...... your personal data in question only; based on your explicit consent or provided that adequate measures are taken within the framework of the security and confidentiality principles specified in the Law, domestically and abroad, provided that the necessary security measures are taken, in order to carry out the activities of the Company, to ensure the business relationship between the data owners and our customers and / or to conduct negotiations for this purpose, to provide services, opportunities and opportunities and to improve the quality of service; group companies, business partners, customers, suppliers, audit companies or public institutions or organizations authorized to request this data as required by a legal obligation, including but not limited to other relevant authorities.

4. RIGHTS OF THE PERSONAL DATA OWNER LISTED IN ARTICLE 11 OF THE KVK LAW (“LAW”)
...... will respond to the following requests of the data subjects:

a) To learn whether ...... processes their personal data and which personal data it processes,

b) Obtaining information on the purposes of the processing,

c) ..... . to know the third parties to whom personal data is transferred domestically or abroad,

d) To request correction of personal data in case of incomplete or incorrect processing,

e) To request the deletion or destruction of personal data in accordance with the Law,

f) In case of a request for correction, deletion or destruction of personal data; to request notification of the transactions made to third parties to whom personal data has been transferred,

g) Object to the occurrence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems and

h) Receive a copy of your personal data.

PRIVACY AND SECURITY
(Your Company Name).  Online Shop requests some personal information (name, age, interests, e-mail, etc.) from you in order to provide better service to its customers. This information collected on the servers of (Your Company Name) Online Shop is used only within (Your Company Name) Online Shop for periodic campaign activities, designing special promotional activities for customer profiles and customer “classification” studies to prevent the transmission of unsolicited e-mails. (Your Company Name) Online Shop does not share the information collected from membership forms with third parties without the knowledge or contrary instruction of the member in question, and does not use and sell it for commercial purposes for any reason other than activity.

Customer information may be disclosed to official authorities only if such information is requested by the official authorities and in cases where it is obliged to disclose to the official authorities in accordance with the provisions of the mandatory legislation in force.

Only the customer can access all information entered by the customer into the system and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page is not kept on the servers of the Online Shop or the companies that serve it in any way (Your Company Name) in order to keep the security of our valued customers who shop on the site at the highest level. In this way, it is ensured that all transactions for payment (Your Company Name) are realized between the bank and your computer through the Online Shop interface. 

USE OF COOKIES
 

Cookies are small text files or information that are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our Site.

We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites are able to read and write these cookie files so that important information about you can be remembered (such as remembering your preference settings) in order to recognize you and provide you with a more relevant website.

Cookies also help speed up your future actions on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usefulness of our Sites.

(Your Company Name) NEXORA GLOBAL LTD
(Mailaddress):   lumi.flake1@gmail.com